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The new Urgent Primary Care Centre welcomed its first patient at 5 p.m. on Tuesday.
Suneil Randhawa was greeted by the medical staff, saw a nurse, had an appointment with a physician and was referred for diagnostic testing. He later returned to the centre for immediate follow-up.
“He was the perfect patient for us to trial our processes on and he was enthusiastic about the team-based care he received,” said Jason Giesbrecht, Interior Health’s Executive Director of Primary & Community Care Transformation.
According to Interior Health, the Emergency Department levels were low throughout Tuesday which provides the staff with an opportunity to strengthen processes with ED staff.
UPCC patients will be referred from Emergency if the care they require is not emergent but requires treatment within 12 to 24 hours.
Click here for more information on UPCC